Frequently asked questions
What do I need to prepare for my consultation?
Please keep your exact date, time and place of birth ready. If you do not know the birth time, tell us and we will guide you on how to work with an approximate time.
How does a consultation take place?
Consultations are held online by video call, phone call or chat, so you can join from anywhere in the world. Your meeting details are shared once your booking is confirmed.
Which time zone are the slots shown in?
Slots are set in Indian Standard Time (IST). Next to every slot we also show the matching time in your own time zone.
Do I need an account to book?
Yes. An account lets you see your booking history, payment status and reminders in one place. Creating one takes less than a minute.
What payment options are available?
You can pay securely online through Cashfree (cards, UPI, net banking, wallets), or pay by scanning our UPI QR code and submitting your transaction reference for verification.
Can I reschedule or cancel a booking?
Yes. Please read our Refund and Cancellation Policy for timelines. You can also message us using the live chat and we will help.
Is astrology a substitute for medical, legal or financial advice?
No. Astrology offers perspective and guidance based on tradition. Please consult qualified professionals for medical, legal and financial decisions.
How is my personal information used?
Your birth details and contact information are used only to prepare and deliver your consultation. Please read our Privacy Policy for details.
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